Business Success for ESL Learners

This is a beginner course and may be taken by learners who don’t know any English. This course provides students the key words and expressions they’ll need to:

• talk about themselves,
• talk about their company and countries,
• describe their companies and workplaces,
• discuss their colleagues and departments,
• compare companies and areas of business,
• talk about social activities,
• use and describe technology,
• engage in business travel.

It is expected that students be familiar with English at this level, but students will still be comfortable if they are new to the language, or if they haven’t studied or used English for a number of years. The Elementary course provides students the key words and expressions they’ll need to:

• give personal information about themselves,
• describe their products and services,
• deal with clients, companies and colleagues abroad,
• explain and discuss technology,
• use various forms of communications and documents,
• network and build relationships,
• explain departments and responsibilities,
• discuss employee qualities, skills, experience and qualifications,
• compare their company with the competition,
• communicate with project teams and managers,
• use English for travelling and entertaining,
• plan, schedule and revise their time.

At this level, it is expected that students be familiar with English. The main emphasis of the course is on students speaking and using English in meaningful and authentic ways. The Pre-Intermediate course provides students the key words and expressions they’ll need to:

• describe a company, its activities, location and workforce,
• make small talk and build relationships,
• discuss products and services,
• show visitors around a company,
• perform customer service and be a customer,
• take part in the recruitment and promotion processes,
• make travel arrangements and decisions,
• talk about orders and deliveries,
• use the vocabulary of advertising and promotion,
• discuss environmental issues (“green” business),
• talk about corporate entertainment and hospitality,
• evaluate performance,
• discuss global issues and trends,
• understand cultural differences in time management and negotiation,
• explore professional improvement and development.

At this level, it is expected that students be familiar with English. The main emphasis of the course is on students speaking and using English in meaningful and authentic ways. The Intermediate course provides students the key words and expressions they’ll need to:

• converse about their company and their role,
• discuss the conditions of their employment and how they feel,
• describe the stages and progress of a project,
• describe technical services and systems,
• talk about, and to, customers and clients,
• organize travel arrangements and schedules,
• explain online security and processes,
• source capital to start a business or finance a project,
• have conversations with customers and suppliers about logistics,
• evaluate staff systems and facilities,
• consider business possibilities and decisions,
• present ideas about innovation and originality,
• describe problems, breakdowns, faults and solutions,
• talk about, describe and explain processes,
• carry out performance appraisals and set objectives.

At this level, it is expected that students be familiar with English. The main emphasis of the course is on students speaking and using English in meaningful and authentic ways. The Upper-Intermediate course provides students the key words and expressions they’ll need to:

1. form and project first impressions,
2. motivate oneself and others,
3. manage projects in their various stages,
4. talk about ideas and innovation,
5. discuss social and ethical issues,
6. give and respond to arguments and opinions,
7. comment on outsourcing and ‘offshoring’,
8. negotiate employment and job satisfaction,
9. plan and communicate business ideas,
10. consider the impact and implications of communications technologies,
11. discuss, plan and implement change,
12. analyse and understand data and trends,
13. discuss cultural beliefs and values,
14. perform staff appraisals and workplace assessments,
15. consider and discuss “career breaks” and skills development.

At this level, it is expected that students be familiar with English. The main emphasis of the course is on students speaking and using English in meaningful and authentic ways. The Advanced course provides students the key words and expressions they’ll need to:

• discuss cross-cultural experiences and build connections,
• consider career development and “moving up”,
• give formal presentations,
• perform risk assessment and analysis,
• participate in effective teamwork and collaboration,
• discuss success factors and creativity, profitability and quality,
• evaluate learning processes and training,
• motivate employee and corporate performance,
• manage resources and information,
• examine and practice different leadership qualities,
• discuss values and the factors that affect public perception,
• use language and discourse to persuade, convince and motivate.